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No, not at all. You gotta laugh. I was so careful when I ordered this truck. I spec'd everything out exactly the way I wanted it. I just got a bad one. At least you really can't hear front axle noise at highway speeds. The 70 mph high pitched sound takes over.
Geez, they should have rated this...
I'm sure that employee was just doing what she was trained to do. Management most likely doesn't show them the big picture.
I tried to Google that department, but found nothing pertinent.
Frankly, I'm not sure what was being done about my truck on the regular case. All the agent did was call...
I heard from FCA today. As I said earlier in this thread, the dealer opened a case with Chrysler on my truck. The agent told me that my truck qualifies to be transfered to the "Enhanced Customer Satisfaction" department. I asked the agent what that means. The agent said she did not know, but...
My dealer opened a case on my 2019 Ram 1500 Longhorn that has been plagued with problems.
Today I was contacted by FCA to let me know that my vehicle qualifies to be transferred to the Enhanced Customer Satisfaction Department.
I asked the agent what that meant. She replied, “I don’t know...
You are right. One would think a drivetrain in a pickup truck would be rudimentary stuff! How many years have they been making them now?
I drove my Longhorn to work today. After I got off of I-83 on the way home. I hit some back roads and turned the fan speed on the climate control down low...
I'm thinking that the water had to have been in there from the factory. I didn't see the oil myself, I'm only going by what the service manager told me. He stated that it looked like milk.
Perhaps there was a contaminated batch of oil at the factory. That would mean there are other trucks out...
How many miles do you have on your truck now?
I have a similar axle symptom as to what you described as unwrapping. My truck did the same thing at low speed at a parking lot stop sign. I actually thought someone hit my rear bumper. This happened Saturday, right after I picked the truck up...
Yes, they rebuilt the differential. The truck has never seen water other than rsin. It spends most of its time under my carport on a battery maintainer. I bought it now, keeping the mileage low, to use when I retire in 7 years. I know, bad idea since it will depreciate....
When I correspond...
Thanks for the advice. The E-Locker is not on. The indicator light is not illuminated.
I think something is out of tolerance from the rebuild.
The dealer does not have another vehicle with the ORG. I'm thinking these noises are unique to my truck. The noises are so noticable, that I feel...
Dusty, I'm pretty much screwed at this point. After my rear diff was rebuilt by the dealer, it now hops around sharp turns. Apparently, both wheels on the rear axle are not turning independently of each other when turning. It didn't do that before the rebuild. That prompted me to try 4Wd Auto...
I just found this thread when I was searching for "Front Differential Groan or noise".
My truck just had the rear differential rebuilt at 2,600 miles. The oil was like milk, but it never leaked. Link to my thrrad on the issue...
Unfortunately for me, the plot thickens. On my drive to Mass this morning, I noticed that when going around sharp corners (close to 75 degrees or more) the rear wheels are trying to turn at the same speed. This is causing one of them, I cant tell which one, to skip or scrub over the dry pavement...
Thank you @HKP7PSP for the well wishes.
I hope I do get some satisfaction soon. This just drags on and on. I now have to wait for the Chrysler engineer to come in again and drive my truck while he tries to figure out what is wrong. He's on vacation this week.
The dealer, Heritage, has been...
Just an update. I got my truck back today after 19 days (this time) in the shop.
The ring and pinion gear were charged out. The service manager told me the Chrysler engineer turned the old assembly by hand and could feel binding at one spot of the rotation.
When they opened the housing, the...
Yes,. I applied all my weight right behind the center console and in all the areas around the "hump" area on the rear floor.
In my truck I got literally zero flex. It was very rigid and solid. No noises or popping.
Now if 0nly the rest of my truck we're good..... It's going to be a long...
Just got my truck back. Tested the center rear floor where the hump would normally be.
Absolutely no flexing or popping at all. Very sturdy.
In fact I jumped up and down in that area (hunched over of course) - nothing. Very rigid. I'm 5'10", 170 lbs.
Hope this helps you.
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