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Yes they did. I had no idea exactly how much stuff had to be taken apart and put back together. The technician and dealership had quite the labor intensive undertaking!
I don't think just any dealership could have done that repair!
Now they just need to fix the stuff that got grease...
I asked the service manager at my dealer "Freedom Auto Group" of Harrisburg PA if they would send me a picture of the bolt that they found in my heater box. Today I received the photo which I will share with all of you.
If you ever wanted to see what your 1500 looks like with the dash, console...
Look what my dealer in Harrisburg PA did to my console when they removed the bolt that was rolling around in my heater box. I waited over 7 months to take the truck in to have the annoying noise fixed because I knew they would damage something when fixing the factory defect.
They even got...
I picked up my truck Friday after work. The dash is now free of the rolling bolt noise. The bolt was in the heater box. The headliner no longer clicks and ticks when I drive the truck. The oxidized floor mats were replaced under warranty.
The dealer was not able to replicate the metallic...
My truck is still in the shop. The dealer opened a star case with Chrysler to help solve the 43 mph whistle. The technician taped up every possible seam, but could not find the source.
The dealer completed all 3 safety recalls, but they still do not show up as complete on Mopar's site.
They...
I will post again when the dealer is finished fixing the vehicle.
They need the truck at least one more day. They are trying to track down the whistling noise at around 40 to 43 mph. Process of elimination. Taping different possible sources off until they find the whistle.
I am also waiting...
I don't think the system is bad. It just needs to be turned better. It has the capability of great deep bass, but it sounds to me like it is centered around 250 Hz, rather than a lower frequency band like 125 & 50 Hz where it would sound much better.
I love a great high end where cymbals sound...
I am OCD about this sort of thing as well. I took pictures of interior and exterior in the dealer's breezeway when I dropped the truck off. The photos will all have time, date and geotags.
I am expecting the worst. I've been through this before with other vehicles and dealers. The outcome was...
The dealer contacted me today and said that they did find the noise in the dash. It indeed was a bolt rolling around in there. The headliner had loose clips and were fixed according to the star case with foam tape.
It took all week to fix the dash and get it back together. I am praying that it...
I love mine. I have a Laramie Longhorn with Black and New Saddle interior. It's like a dark tomb with the sunshade closed. The pano roof makes the interior look more spacious and airy.
I dropped my truck off at my dealer "Freedom Auto Group" in Harrisburg PA Monday after work. Freedom is doing 3 recalls, an oil & filter change and attempting to fix the rrrrrrrip dash noise (new video attached) that the truck has had from new. Also fixing the transmission or differential clunk...
I have never touched the mats with anything. The truck is not my daily driver yet. I mainly bought it now for use when I retire. (I know, bad investment). There is only a little over 2,000 miles on the truck at this point.
I have never even cleaned the mats other than vacuuming them. No...
I got the seatbelt pre-tensioner recall on mine as well. It possibly could be the source of the noise if the module is in the dash. It could be a rapid fire of relay that is making the noise. The dealer is going to perform that recall on the 18th.
I've never heard anyone else complain if that...
I'd much rather do this myself than let the dealer, who's going to have a tech work on it that really doesn't give a ____!
Back in 2018, I put some sponge rubber foam for air conditioner insulation in between the bottom hard plastic Velcro and the metal retainer. It worked for the longest...
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