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Called RAM customer service today for an update. First girl I got just gave me the day it entered into KZ and said all tracking info was gone. She was either new or lazy or both haha.... Called right after we hung up again and got someone else. She was able to tell me that the truck should be...

Yea I’m calling BS on that. Cars are moving on rails but I am not sure what he meant by bud yard. My truck entered into the shipping stage last Thursday on 6/07. It’s already made it from Michigan to Ohio via rail and then went from Ohio to PA today. I think it should have left PA today but...

That’s kinda crazy. I would call RAM customer service and have them look into it to see what is going on. Did it ever start to ship or is it at a storage lot at the factory? If it’s in storage at the factory it’s probably in JS status and that means there is a Quality Control issue that needs to...

Is it in JS still then? Have you been able to escalate a ticket for it?

Ok makes sense then. I got lucky and ordered on 4/28 right before the 1000 went away on Limiteds. At least getting the 500 now is better than the zero incentives in March.

That is awesome! What a relief I’m sure. Did your dealer not lock you in on a price when you ordered? Seems like most that placed an order had their dealer lock in a price for when their truck arrives.

Honestly at 195 dollars for two decals and just “including” the body color bumper group this attempt at a Special Edition vehicle has to be one of the worst ever haha....Unless you are in the horse business and take pride in it I have no idea why someone would want those stickers.

Honestly at this point I don’t really see the need to pay for anything. That’s the site where you pay to join and they track it somehow? I know it’s on the move somewhere lol..... I’ve had more detailed success by calling in vs the online chat but the online chat is good in a pinch when bored...

Ah nice that’s right yours is a special case. Customer service still won’t give me more info for where my truck is at. Would like to know if it left Toledo but it’s like pulling teeth to get anything once it’s in KZ

Nice! Are you getting this info from the Jeep site?

That is pretty damn fast from your order date compared to most. Your dealer probably will have the best info. I am trying to get mine to update me. Online chat once it is in KZ has been no real help for me at all. I did about an hour ago while I was in the car called directly into customer...

It’s strange because for example the biggest RAM dealer in my area is Koons in Virginia. They are very high volume yet only have like 10 different 2019s on their website and a few are in transit of that group. Yet another dealer whom I would consider to be 2nd to them in the area has like 45+ in...

Gotcha. Jessup is like 15 minutes from my dealer so it should be a real fast turn around I would think once it gets there. I don’t think they use Cassens since I can’t find any history of it. Hopefully the dealer can tell me when it’s on the train etc....

No I want Fire’s review on his new truck. That other stuff I have already.

Ah so you ordered from a VA dealer and live out of state? Which dealer did you use? I live in Northern VA outside of DC and no one seemed to give me the price I wanted and ended up getting my order placed in Maryland in the end. For me though it’s like a 75 mike drive so not too much of an ***...

I’d imagine rail since my dealer is in Maryland. The strange thing is I have my dealers code and I can not pull up ANY delivery info from trucks on their lot on Cassens website. I would think I could see that info if they were using them from trucks they already have by using their VIN. Since...

Does anyone know of a good way to try to track your truck once it hits shipping on your own? RAM customer service is telling me all they can ever see is KZ and once it hits shipping they can’t really follow it beyond that. I don’t feel like paying for the Jeep Garage thing at this point...

So when do we get the write up with your opinions on the truck!?! I need something to read and tide me over while I wait for mine to ship here haha.... My daily 2019 truck fix as some would say.

Not totally surprising since from date of order it typically takes a week or a little more to enter into D1. I think mine took 10 days. Then you figure most trucks are sitting in D1 for 25+ days it’s seems like. Anyone that hopefully ordered in May should move forward soon if that same “trend”...

This is definitely a better place to discuss the new RAM compared to other places. Lots of great info to go around. What does your build look like? Congrats on the order.