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Update - The original delivery ETA for the new engine was 8/29. The new ETA is now 9/11. My gut is telling me that they will miss that date too.
And it's official, I have put more miles and time on the rental then my truck.
Stellantis is paying the bill for the Jeep Grand Cherokee. It's nice, but it's not my truck. So far, the dealership and Stellantis are doing alright. I wish they could pickup the pace. I have an ETA for the delivery of the engine, 8/29. I don't know where it's being shipped from, but I am...
Update - The dealership received approval from Star and the engine was placed on order today (8/12). Waiting on ETA. I am one week away from spending more time driving the rental then I have spent in my new truck.
Easy there Cbty2050. My understanding is that the communications with engineers in Europe was to do a root cause analysis on why the turbo did what it did. I am not seeing a rash of turbos blowing up, so lucky me. From what I am being told, the 3.0 SST is on restriction, so Star needs to...
I am in Indiana. The way it has been explain to me, all major warranty work goes through and gets approval in the support center in Europe. The process is very painful.
Purchased a new Ram 2025 Laramie in June. With only 3,216 miles, one of the turbos had a major malfunction that send metal into the engine. The dealership mechanics, working with Stellantis engineers in Europe, have determined that the engine is a complete loss. That whole process took 10...
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