Front windshield cracked seemingly on it's own.

[Grimlakin]

2025 ram 1500 Lonestar, Level 2 tech package and such. Went to run around with the wife on Thursday after work (WFH that day) and found on the right hand side there was about a 14 inch crack in my front windshield. Odd.

Thankfully I pay out the NOSE for full coverage with comprehensive coverage and 0 deductible so I opened a case with USAA, and Safelite was out today to replace the window. Unlike others noted in this forum I guess for USAA?? I don't know but I got a full OEM new windshield installed. 0 out of pocket so far.

I may have to pay the 400 some odd dollars to re tint the front windshield as Safelight claims that is not covered. Either way that's like a deductible at this point since I was 0 out of pocket for the windshield.

Some notes around this...

1. Reaching a human through the USAA phone tree... impossible for claims (At least during the weekend). Found a tip on line, claimed fraud on my USAA CC and got to a person who transferred me to a claims person. So know that for your own reference.

2. Has anyone else had this sort of half U shape crack happen on their 5th gen rams, passenger side from the A piller, toward the center 6-8 inches then curves up from there??

Either way problem is solved for now until I have to have the tint re done. Just waiting on the USAA claims adjuster to let me know one way or the other.

 

[Gren71]

Without a picture its sorta hard to visualize the crack. Before the rams I was a jeep fella a cracked windshields were just part of cost of ownership. I haven’t had the same experience with rams, But that doesn’t mean its not a similar problem.

Jeep windshields often crack when using the defroster on cold days. Perhaps thats what led to your issue instead of usinf the auto function set your ac to warm your cabin with remote start. If frost is a problem you can set it to defronst once you’re in and it will defrost quickly since the cabin is warm.
Once I started doing that with my jeeps the number of windshield issues reduced substantially.

 

[Grimlakin]

Unfortunately 70s to 90s here. And I didn't get a picture unfortunately. Ah well.. but its odd for sure.

 

[Grimlakin]

Usaa replaced the window and will reimburse for the tint. Oem window and all. 0 oit of pocket.

 

[HSKR R/T]

Usaa replaced the window and will reimburse for the tint. Oem window and all. 0 oit of pocket.

That's good to know. I will be sure to push for that when I need to get my windshield replaced. I'm just waiting on one of the chips to actually spider out enough to where it's not fixable. I've had four chips "repaired" already, and a couple ones I haven't. I also us USAA but I do have a $200 comp deductible.

 

[BowDown]

2025 ram 1500 Lonestar, Level 2 tech package and such. Went to run around with the wife on Thursday after work (WFH that day) and found on the right hand side there was about a 14 inch crack in my front windshield. Odd.

Thankfully I pay out the NOSE for full coverage with comprehensive coverage and 0 deductible so I opened a case with USAA, and Safelite was out today to replace the window. Unlike others noted in this forum I guess for USAA?? I don't know but I got a full OEM new windshield installed. 0 out of pocket so far.

I may have to pay the 400 some odd dollars to re tint the front windshield as Safelight claims that is not covered. Either way that's like a deductible at this point since I was 0 out of pocket for the windshield.

Some notes around this...

1. Reaching a human through the USAA phone tree... impossible for claims (At least during the weekend). Found a tip on line, claimed fraud on my USAA CC and got to a person who transferred me to a claims person. So know that for your own reference.

2. Has anyone else had this sort of half U shape crack happen on their 5th gen rams, passenger side from the A piller, toward the center 6-8 inches then curves up from there??

Either way problem is solved for now until I have to have the tint re done. Just waiting on the USAA claims adjuster to let me know one way or the other.

That happens because the hurricane 3.0 is overstressed; to releave that engin stress, the windshield absorbs a percentage of the stress and on rare occassions, cracks.
HEMI trucks dont display this behavior as they are not overstressed

 

[UnloosedChewtoy]

That happens because the hurricane 3.0 is overstressed; to releave that engin stress, the windshield absorbs a percentage of the stress and on rare occassions, cracks.
HEMI trucks dont display this behavior as they are not overstressed

That explains why my barely used (1 year old) truck that I just bought pre-owned has an aftermarket windshield in it.

 

[Grimlakin]

That happens because the hurricane 3.0 is overstressed; to releave that engin stress, the windshield absorbs a percentage of the stress and on rare occassions, cracks.
HEMI trucks dont display this behavior as they are not overstressed

LOL ok that was funny. I just hope someone doesn't get butthurt and not realize you're cracking a joke.

 

[Grimlakin]

That's good to know. I will be sure to push for that when I need to get my windshield replaced. I'm just waiting on one of the chips to actually spider out enough to where it's not fixable. I've had four chips "repaired" already, and a couple ones I haven't. I also us USAA but I do have a $200 comp deductible.

Yea USAA uses safelite and they 1. Replaced with an OEM windshield. And 2 do not replace the window film. (note you will need a recipte showing that the film was installed previous to the incident in question.

So my windshield replacement after taxes WITH the fim will be a bit over 2 k paid by USAA.

I feel zero remorse over this as I have home owners AND auto insurance for USAA and my auto ALONE is 600 a month because I have 0 deductible comprehensive on my vehicles.

 

[SW Driver]

That happens because the hurricane 3.0 is overstressed; to releave that engin stress, the windshield absorbs a percentage of the stress and on rare occassions, cracks.
HEMI trucks dont display this behavior as they are not overstressed

I was worried about this same thing, so I bought and installed Hemi badges. The windshield detection monitor detected the badges and switched to Hemi mode. This should eliminate the issue.

 

[HSKR R/T]

Yea USAA uses safelite and they 1. Replaced with an OEM windshield. And 2 do not replace the window film. (note you will need a recipte showing that the film was installed previous to the incident in question.

So my windshield replacement after taxes WITH the fim will be a bit over 2 k paid by USAA.

I feel zero remorse over this as I have home owners AND auto insurance for USAA and my auto ALONE is 600 a month because I have 0 deductible comprehensive on my vehicles.

Aww, damn, ai have no receipts for the tint. Since full windshield tint is illegal, paid cash on the side. But I only paid $300 for the entire tint job. 20% film on all side windows and panoramic sunroof, and 35% on full windshield.

 

[BowDown]

Progressive will also pay to re-tint the windshield, you need to send your invoice to:
Progressive Reimbursements [email protected]

Thank you for your reimbursement request submission.

Please confirm that the following items were included with your request:



· Six-digit referral number. If you were not provided with a referral number, please provide the policy or claim number

· Complete, legible invoice including part numbers and reflecting payment has been made in full

· Full VIN number

· Your current mailing address





After receiving all the necessary documentation, please allow approximately 5-7 business days for processing.

Payment will then be mailed via USPS from SGCNetwork.

(Due to recent postal delays, you may experience longer than normal delivery times.)



If you are inquiring on a previously submitted invoice, we will respond as soon as possible in the order which it was received.



If we have any issues processing your request we will be in contact with you.



Thank you

The Reimbursement Team

My 20's windshield got hit by a rock and 2 days later a crack ran across the windshield. Safelite replaced with an OEM windshield and progressive paid for the re-tint