Short time on the road

[Spn99]

Hello all! I've been lurking the forums for many years but I've never posted (unsure why)
I recently just picked up a 23 1500 Sport GT with 5.7 etorque. 3 weeks in the dreaded battery light and CEL on. Tow to the dealer and low n behold MGU failure with no eta on part. Potentially 6 months...dealer will update tomorrow on what the process is moving forward..

 

[asgadf/lkjnadsfg]

Dang, I hate to hear that. Keep us posted.

 

[Fatherof3]

Welcome to the forum . I hope you have no more issues once it’s fixed .

 

[1923bob]

Welcome to the forum ! That sucks I hope it's fixed soon, keep us updated.

 

[Spn99]

New update --- Contacted Ram Customer care and explained situation. Was assigned a case manager on Jan 16th, they contacted me via phone on 19th and advised me to call the dealer. I was about to call the dealer and they called me first. Mentioned that Ram Canada had contacted them and gathered my info, expedited the shipping on the MGU and it will be arriving shortly. They also Uber'd me to the dealer and I got a 24 Hornet as a loaner as I wait for the part. Both the dealer and case manager contacted me Jan 26th to advise that the part is in progress and apologized for the wait.

 

[pensfan]

How many miles on your truck?