Recent content by TimT

I did purchase a extended warranty and the dealer said they would have it fixed, but was told that a software update was coming to fix this problem. I explained to them that a hardware issue will not be fixed by a software update but they wouldn't listen, so i had to wait for the update...

Update - Finally had an appointment to get the "software update" for my Uconnect system and wouldn't you know it, it didn't take. Dealership tried several time and the software would kick out an error code #20 and fail to update. So now I'm waiting to see what's next. Of course Uconnect is...

My GPS is not working at all. The GPS shows no signal and the maps that appears, show me in the of Lake Erie. I've been told this is a software issue and an update is coming. That was 2 months ago, no updates. To me, this seems like a hardware issue where the GPS is not recognized or not...

With the amount of these units with issues, when will class actions start being filed. I just finished with RAM care and they were absolutely no help.. Apparently they don't understand that a Software update will not fix a Hardware issue....

Who do you call (before going to dealer) to get them to order a new unit. I've heard and have been told that that there is a update coming to fix this, but there is NO update that will fix this issue? Do I call Chrysler Customer Service?

Just purchased a 2019 RAM 1500 Limited and on my way home, I noticed I had no GPS signal and my display had me over 200 miles away. Direction indication was completely off as well. When I looked further into the issue I noticed my GPS was grayed out and showed no signal and no signal strength...