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Dear Ram Cares,
Could you please have someone reach out to me. I'm on my way to pick-up my truck from the dealer right for the same concern, but over the phone, they had instructed me to escalate this to Customer Service. Thanks!
Calvin Chang / DMS Mailing Services, Inc.
626-827-1661
I have a 2019 Ram 1500 5.7L Hemi (no eTorque) 4x4 w/ anti-spin diff: The truck drove super smooth out the dealer's lot, but after about 1500 miles, the shudders started. I have the same problem you described with shudders on stop and go. It's worse when towing my 4000 lb trailer. At first, I was...
The dealer told me similar stories about the transmission and the computer doing its own thing; that it's a smart computer and it was learning. If anything, it should improve the drive and not to create "shudders" on stop and go. For my 2019 Ram 1500, the shudder started after 1500 miles. Very...
I have a 2019 Ram 1500 5.7L Hemi (no eTorque) 4x4 w/ anti-spin diff: The truck drove super smooth out the dealer's lot, but after about 1500 miles, the shudders started. I have the same problem you described with shudders on stop and go. It's worse when towing my 4000 lb trailer. At first, I...
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