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Just an update on the split tailgate issue.
I complained again to dealer. Apparently the dealer only replaced the top latches. So they went ahead and replaced the bottom latches as well and also got news that there is now a TSB to adjust the sensor on the door.
Well, it's not perfect but...
I just talked to the dealer. Supposedly there was recall on the step for the multi function tailgate and it did not get installed upon delivery. They were planning on calling me in to get it installed when it ships to the dealer. on the multi function tailgate, the step is actually situated...
Found another issue. My sticker clearly says I have the bed utility package which includes the following
Deployable bed step.
4-adjustable cargo tie downs.
Pick box lighting.
Spray in bed liner.
Where the hell is the deployable bed step? I can't find it anywhere. Did they forget to install...
I have an idea to try. Maybe the tailgate liner is the culprit. I'm going to remove both liners to see if it solves the issue. But it is kind of embarrassing when you're out at the store and you have to close it like 5-6 times before it registers as closed.
A very firm close works for me to but it shouldn't be that way, especially because it is definitely latched even with a soft close. So it's definitely sensor adjustment.
Installed the Truxedo truXport roll up cover on my Ram 1500. It's awesome. Definitely a big fan of the auto tensioner. The correct tension the first time.
Ugh... so frustrating. The regular tailgate is fine. I barely have to use any force for it to recognize as closed. I just love using the multi function tailgate more. So I really hope they figure this out. Too me it just sounds like the gain or position of the sensor is not where it needs to be.
Not sure if anyone with the 2020 RAM multi-function tail gate is experiencing this issue. Basically, when i use the split tail gate, I have to close it pretty freaking hard for the latch to recognize that it is closed. When I close the split tailgate with the same force as the regular tailgate...
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