Recent content by Mommanord14

We have had the Ram 1500 2019 model. Problem after problem, mostly radio. One brake issue sounding like a rusty school bus when backing out of the garage. Radio was replaced 4 tines. First three were rebuilt. Then they decided a new one would be better. The first three were determined to...

This may be a stupid question but, can the leaks cause electrical problems? I’ve had numerous radio problems and now key fob and anti theft going off with the key fob in the vehicle. Key fob was tested and found fine. 6 month old ram 1500.

This is interesting to me. Aside from having a ton of radio issues, yesterday pulled into a line turned off truck. About 40 minutes later tried to restart truck, mind you never left the vehicle and key fob in my purse where it always is, truck would not start and the ant theft went off. Said...

I have a stupid question, this weather app on the new system, does it work off of gps with the navigation, or on your cell phone reception? It seems no one at Ram care can give me a definite answer. I believe it is cell because I live in a very rural area with no cell reception and have no...

Update. Star case opened. Have been at dealer since 8am it is now almost 12 noon. Have to leave truck. I live an hour away. No loaner. They can drive me home but then I have no vehicle to go to work. How do I handle this??? I could just cry.

So I hope I haven’t made a big mistake. We had so many problems with our 19 that this March we traded in the 19 for a 22. The 19 had numerous radio issues, connection issues, brakes, you get the picture. So in March we traded. I love the the ride and the roominess in the truck. We upgraded to...

Ok update. Of course we all know that these radios are refurbished (my term). They supposed to come with updated software which I know my three were not and actually missing software. We will be five weeks in the shop. Dealer is very good at keeping me up to date. Case manager is not. Doesn’t...

Ok so here’s my two cents. Called the service manager. They have been trying to contact the IT dept and no one has gotten back to them since the third radio was a bust. I think now just my opinion that this is a big issue that effects many and they do not know how to handle this because it...

Well third radio was a bust. No luck. Dealer is at a loss. It is in the hands of IT what ever that means. The dealer is at the mercy of the engineers so now they wait till they get the next set of instructions.

My two cents worth. My truck has been in the shop since February 11. Was given a loaner which I am glad about, but you have a truck for a reason most times. I had to borrow a truck to get my livestock feed since the loaner, a Honda Civic would not handle all the feed. So I am thankful for the...

Absolutely no news. Third radio was supposed to be installed Friday and now today is Monday and I have heard nothing. Have a call into the dealer. The Uconnect case manger basically said we have to trust that the engineers know what they are talking about. Really? I will keep everyone...

3rd radio not delivered today as was supposed to be. Now due tomorrow. From what I understand there was missing software from the previous two radios which is needed for the types of issues everyone seems to be having. No sos. No assist. No app on phone. Funky gps. Etc. when asked of the case...

So talked with a uconnect case mgr today. He gave me a bunch of letters and said that is the software that is missing and why these things arent working. I asked why didn’t the first two radios work? He didn’t know but the engineer said put a third radio in. So tomorrow a third radio will be...

My truck has been in 2 weeks now and 2 new radios. The dealer is working with a star case and now the powers that be are saying put in a new 3rd radio. Dealer tried to question since two have been put in already and the answer was just put in a new radio. Same problem all of you are having...

So update to the UConnect issues. Truck has been in the shop a week today. Called and the radio has been replaced for a second time. Still not working. Uconnect says they haven’t seen the truck through the sos since June of 2021. The radio was first replace September 8th 2021. I asked ...