Recent content by mannayr

Actually it looks like there was a $25 credit, basically a month extension. Not a lot of compensation for all of the back and forth and runaround in getting it fixed and missing four months of the trial. I guess it is better than nothing.

So far haven’t gotten any credits. Interestingly enough, the features never worked from the first day I had the truck, about a month before the trials expire they finally got it fixed. Just in time to charge for the services, imagine that!

I did actually factory reset it again after getting it back. That was the first thought when it still did not work. I called my case manager on Ram Connect and he went through all of the history and did some more digging. Apparently he was able to see current versions on several pieces of...

I never received an OTA. I had to take my truck in for an unrelated problem and mentioned the Uconnect problems again to which they agreed that an update should be coming out to fix it. I asked that they make sure it had the latest 26.15 version while they had it in for service. When I got it...

I received a call from Ram to provide an update on the issues, stating that he was made aware that an update has been released and asking if I am noticing anything different. Unfortunately, I was unable to answer the call and was unable to get him when calling back in response to the voicemail...

My 1500 came with the 23.13 when picked up almost two months ago and has most of the problems listed that were supposed to be fixed since it was delivered. Navigation screen goes blank, SXM has stopped working a few times with a hard reset required to get it back each time, screen randomly...