Recent content by jtodd5781

When you took the truck to the service department, where they able to duplicate the problem before performing the TSB or did they take your word for it that it doesn't start when cold out?

Unfortunately I didn't see this TSB while the vehicle was still under warranty.

No kidding. Where exactly did anyone state that it should be free?

Sorry, I should have been more specific. The TSB was issued in March of 21 and the last time it was at the dealer for this problem was Feb of 21. The TSB is a BCM update. But the service advisors keeps insisting that I pay the $175 diagnostic fee that I know won't find the problem unless they...

Why should I pay for a diagnostics that won't find the problem and where did I state that I expect them to look at it for free? The truck has been in the shop several times in the past for this issue and the problem never happens for them. I know what's causing the problem as I performed test...

Anyone take there vehicle to a dealer and you know exactly what's wrong with it, which can be fixed in a matter of minutes but the service advisor wants to charge you a $175.00 diagnostic fee?

Experts my ***. The service advisor here wants to charge me $175.00 to diagnose the problem before performing the TSB because it's no longer under warranty. I stated, "Why do you need to diagnose a problem that's been going on for over 3 years and has been in your service center for this problem...

After the dealer diagnosed my truck back in Jan and Feb of 2021 and found nothing wrong after being in the shop several times for the same issue, I insisted that they replace the battery but the problem of not starting persisted when it got cold out. I used a battery warmer to eliminate the...

Any update on your truck?

Is getting this matter resolved a lost cause?

Battery warmers should become standard on these trucks as part of the cold weather package.

That is true, however when I put a heater blanket on it, it has started every morning when it's cold out. And the previous battery tested fine and they only put a new battery on it because I complained that it was doing the exact same thing after they tested it.

Mine indicated the same the morning after a new battery was installed and it was cold out.

Hopefully you have better luck with just a battery replacement as most who have had their batteries replaced, it didn't fix the problem.

Is there anyway you can call them and ask them what sensor failed? I'm curious what the mystery part is that could be causing the problem. Maybe it's the battery voltage sensor.