Recent content by Johnwi

The tailgate pretty consistently won’t open when my truck is running. If I shut the truck off, I can walk around back and open the tailgate. I wanted to give things enough time to possibly reconnect or work themselves out but it looks like it may be time to return to the dealer and have them...

I have tried the push method many times but unfortunately it doesn’t work. After I disconnected the battery for several hours, I let the truck sit overnight and then drove it for several hours the next day. The tailgate is operating now but it’s been warm temperature wise so not sure if I’m...

Well, the tailgate is acting up again and won’t open. I had the truck outside in 22 degree temperatures for about 8 hours. I drove to my storage facility to drop off some equipment and the tailgate would not open. I tried the remote, door latch and button in cab and nothing works. I drove...

I finally was able to pick up my truck this morning. The truck sat out all night in -8 degree temperatures. I tried the latch, key fob and button inside and they all opened the tailgate. I’m posting the repair summary in an attachment to help other members with similar issues. I’ll keep,you...

I would agree on the manual handle. I never use the opener for the tailgate on the remote or in the cab because of my truck cap. Even if I didn’t have the topper, I don’t think I would use the auto tailgate feature. With all the liquid salt brine they use and it getting into everything on...

I finally was able to pick up my truck this morning. The truck sat out all night in -8 degree temperatures. I tried the latch, key fob and button inside and they all opened the tailgate. I’m posting the repair summary in an attachment to help other members with similar issues. I’ll keep,you...

The dealership installed installed the new part but was unable to get the right door on the tailgate to unlatch yesterday. I called to check on the status of the tailgate yesterday afternoon and they were still trying to figure out how to get the latch open. I was just notified this morning...

I was just notified my truck is finished. $727.43 is the total for repairs. I had to leave town so can’t pick it up. I’ll update everyone if I have any additional issues moving forward. I have a feeling this is going to be something that crops up in the future.

It appears the dealership has run into a bit of a hiccup. The additional new part was installed but now the passenger side or 1/4 door, will not unlatch. I don’t think I’ll be getting my truck back this week. They’ve already had my truck for one week.

Roger that

Thanks for sharing. That’s helpful information. If I get my truck back today, I definitely going to reboot the system like you’ve stated.

That’s interesting. I actually did disconnect the 12 volt battery for about 40 minutes and cleaned up the terminals which weren’t dirty but thought maybe disconnecting them might reset something. I’ve disconnected the 12 volt battery numerous times over the years to reset my vehicle wifi. My...

Just received another update from the dealership on my multi function tailgate. They installed the new module and can now communicate with it, it is setting a code for the left swing latch and they have one ordered and it will be in tomorrow. The part was 90.00 They will cover the labor since it...

Just received another update from the dealership on my multi function tailgate. They installed the new module and can now communicate with it and it’s sending a code for the left swing latch. They ordered a new one and it will be in tomorrow. The additional part was $90.00. They said they...

I understand there’s a recall on some year models with the regular tailgate opening up unintentionally. Too bad they didn’t include the MFT as well. Hard to believe there isn’t some kind of manual opener backup in case the electronic tailgate fails to work. If you have a truck cap or tonneau...