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Solution found !
I mentioned above that the truck just hit its 4th birthday and still had its original battery
We tested load and turns out the battery was shot!
The uconnect 12 inch black screen of death was caused by low battery voltage
Installed a brand new mopar battery = problem solved ...
BLACK SCREEN OF DEATH today on my 12 inch uconnect screen
2019 Ram 1500 Crew Laramie Sport has 55k exactly 4 years old and is the first problem i'v had on the best truck ever
tried the battery disconnect trick
tried the volume button soft reset trick
i will try my shop link to ASTECH to see...
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