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The software update is a phantom. The issues is with the radio and not Sirius itself.
The dealer should open a STAR case for the purposes of documentation but the only fix is a radio swap. The dealer needs to order it.
If the dealer/service station pushes back on this (and they shouldn't since...
dealer ended up swapping the radio for me and now it works again.
No GPS signal = radio swap.
Hopefully that will be the last radio-related gremlin for me...
now here's hoping for a map update
I have the same issue now -- it's consistently showing me 30 miles off course. I spoke to UConnect Support via the chat app and this was the advice to reset the nav:
Navigation Reset:
The most accurate way to do this is, to set up a route on the Navigation system, and along that route is pull...
I (may) have resolution. By way of update on my end.
I spoke to both the dealer and via email with UConnect.
I explained that the radio issue was getting worse over time. The radio began to fritz out in other ways as well. The trigger words for FCA seemed to be to describe it as a...
Dealer looked at the radio today. Feedback as follows:
They were able to replicate the problem
Did a dealer only "hard reset" on the radio
Confirmed that I'm running the most up to date version number. Opened a STAR case -- STAR said they are aware of the issue and said that they are working on...
It seems strange to me that a radio swap will solve what appears to be a software problem.
For those whom the radio swap worked --
what hardware part number and software version number are y'all running?
FWIW -- I am having issues with the following
Hardware #: CNSC29N3GL
Software vers: 20.04.19
Yep, I'm a lucky winner as well and am getting this issue. It's also intermittent but the frequency is increasing. Ram Cares online chat was not helpful. I will hopefully take it to the dealership next week. FWIW, it looks like I am running the most up to date version of the software. I am...
cool idea.
I run a small commercial aircraft leasing company (think 737s etc.) I don't know how to fly them, but I know how much they cost!
First truck, coming from a Miata. It's been quite a change but I love it so far.
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