Recent content by Hampstead

Hello all ..$375 check from FCA "in hand" (reimbursement) and dealership charge of $11.25 for use of credit card ..posted back to card ..total refund..once again .... thank you ALL for your help. Next to address is a stupid email from MVP support @mvp.stellantisStellanis.com whereby, I attempted...

..and in conclusion .. I asked RAM CARES for clarification on my coverage going forward on this reimbursement, since it’s associated with TSB 23-042-24 Fig 2 sealing. This TSB, like the other for the 3rd brake light, has an “extended warranty” mentioned. They sent me as the record of...

UPDATE ..are you all sitting down? I received this message from RAM Cares this morning …victory ..checks in the mail… of course, check in the hand is better. It looks like being persistent when you know you are right comes down to winning. The $375 is not a complete refund...dealership charged...

Update ...proof received they got my email.

All ..update …what a circus (2 ½ hrs. ..spoke with 3 people ..several call transfers just last night) to find the right people to handle the TSB 23-074-23 Fig 2 rear glass sealing charge reimbursement. I had decided to follow-up last night on which would be my first case (new one today...

To all ..update from my second call to RAM CARES ..first call to them it was all black and white ..no GFE sales code ..,sorry..you have GFES Now the second call..I got someone who listened and understood about 3-digit GFE and GFD sales code as incomplete and would always have a 4th digit "when...

I think this goes hand and hand with what you say .. There is a large document on Sales Code Details ..213 pages ..and this seems to be in line with the information with the 4th digit sales code with GFE as the base. If you substitute “base” for “family”. The family is complete by adding the...

This was on another forum ..very interesting information .. regarding what the dealer said my power sliding window sales code was GFES... The first three letters signifies the actual sales code of the feature. The fourth letter will either be S, P, or O. - S means that GFE is Standard on the...

Update ..dealer has offered to check for carpet mold ..dry carpet and check metal floor ..even offered to pick up the truck vs me leaving it all day at the dealership ..na, I want to be there a see what it looks like.

Yeah, hindsight ..I wish I had had it..but, I figured TSB covered it and made a record of the repair so, if there is a recall ..they did the initial fix, not me, it's documented it's on them

Yes, it worked ..viewable..and I found mine ..same DT info ..thanks

Update today from dealership manager ...first, the code I was given GFEF was wrong ..it is GFES..not GFE or GFD as indicated on the TSB 23-042-24 ..and for that reason alone ..they say it's not covered. My reply to him .. I found code GFES (where it appears on my paperwork?)...it states: a...

I hope this helps .. EF Sport Appearance Package - Includes: "Ram" Grille Badge - Chrome; #1 Seat Foam Cushion; 20X9.0 Premium Painted Wheels With Inserts; 275/55R20 Owl All Season Tires; 4 Way Front Headrests; Auto Dim Exterior Driver Mirror; Black Interior Accents; Body Color Exterior Mirrors...

Thanks ..too many mixes of pet meds that upset his stomack ..he's off them and is doing fine That DT number ..I think I saw one in my paperwork (way too much dealing with this)..do you recall where you have it shown. Thanks

Today I sent this to the general manager at Keene: I found what GFEF means…nothing to do with a rear power sliding window …. G= Crew Cab F= 4x4 E= 5.7L engine F= Hemi My “as built configuration sheet” has a sales code 27M ..this is what makes my truck loaded with options - including a rear...