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Question. When you called AT&T what did you tell them? Your modem won't connect to 4G services and hasn't worked since 3G was turned off? I had the same problem (at least I think I did at one time).
Do you think that moving a copy of the ar7 file drivers from the CAN version to the US firmware version of the SBX upgrade might fix this connectivity problem people are having right now? Any way we can possibly test for this? I'm wondering if it might work b/c if the code is the same, it just...
That would be me. It did an OTA update while it has had the active ATT subscription. Once I did the OTA update everything quit working (all telematics etc).
Dang. I can't believe that they forgot to put the wireless card update in there. Do you have any idea where or is there a download link for the Canada version of this firmware update with the ar7 files on it? If you have it can you PM me?
Well..... I tried pretty much everything that I could think of as well as some suggestions on other forums (like disconnecting the battery, trying to force a reset the 4C Navigation, removing all preferences from the truck, etc.). Nothing worked so I eventually gave up and took the truck in to...
I think I'm having a similar problem. I wish I had seen this set of posts earlier. Unfortunately for me I let my 2019 Ram 2500 Longhorn do the OTA update about a week or so ago. When I did the update it knocked out my Sirius XM Guardian / Security + Convivence package as well as my AT&T 4G WIFI...
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