This is our story, we are Son and Val and we bought a brand new truck, Ram 1500 GT 2022
On octobre 20 2022.
two days later and less than 200km with the new truck, my girlfriend Val was on her way on the acces ramp of the highway when engine shut off and the parking brake put itself. She was terrified. She try to restart it back, dont forget you are on an highway acces ramp and you stop sudently and the truck put it self in parking emergency brake but like it wasn't enough you need to move quick and to put the truck back to park so it can start. Even than it's not working to keep you going, you need to read the dash that tell you to remove the electronic hand brake only after that she was able to restarted up and to drive off. She never thrust the pickup again she said.
Brought it to the dealership, they said there was no error code but they changed the main computer but that did nothing, by the way Trois Diamants in Mascouche Quebec what a team, really they are all over to find the problem. Thank to them Lucas Zanth, Daniel Lafond, François Bonin, Nicolas Laverdière amazing team
really they are working with me in this.
During the Christmas holiday's, the same truck now with 3000 km shutdown on me, yes it did the same thing she had told me 2 months ago, but i was on a small street so no incidents.The Dealership was closed for the holidays so I continued to drove my truck and 2 days later It stalled again with myself my girlfriend and my little girl I was crossing a heavy traffic crossroad when it stalled.... almost get us KILLED ...
Today January 4 I drop my 2 months old truck to the dealership and I'm leaving it there...
The dealer are with me in this decision and will support me.
I want to Stellantis to take action and call me.
For myself I'm willing to buy a new truck at the same price with them, I just don't trust the model with the etorque and never will again, by the way its the 5th ram we bought and still trusting the brand
Here in Quebec Canada there's no Lemon law on cars
I call Stellantis, i call called RamCanada, and i told them the truck almost get us kill, that I want a buy back or something thatin can change my truck.they told me No... the truck is on a warranty , not to worry.... wowww. wasnt able to get anything from them, Stellantis..??
On octobre 20 2022.
two days later and less than 200km with the new truck, my girlfriend Val was on her way on the acces ramp of the highway when engine shut off and the parking brake put itself. She was terrified. She try to restart it back, dont forget you are on an highway acces ramp and you stop sudently and the truck put it self in parking emergency brake but like it wasn't enough you need to move quick and to put the truck back to park so it can start. Even than it's not working to keep you going, you need to read the dash that tell you to remove the electronic hand brake only after that she was able to restarted up and to drive off. She never thrust the pickup again she said.
Brought it to the dealership, they said there was no error code but they changed the main computer but that did nothing, by the way Trois Diamants in Mascouche Quebec what a team, really they are all over to find the problem. Thank to them Lucas Zanth, Daniel Lafond, François Bonin, Nicolas Laverdière amazing team
really they are working with me in this.
During the Christmas holiday's, the same truck now with 3000 km shutdown on me, yes it did the same thing she had told me 2 months ago, but i was on a small street so no incidents.The Dealership was closed for the holidays so I continued to drove my truck and 2 days later It stalled again with myself my girlfriend and my little girl I was crossing a heavy traffic crossroad when it stalled.... almost get us KILLED ...
Today January 4 I drop my 2 months old truck to the dealership and I'm leaving it there...
The dealer are with me in this decision and will support me.
I want to Stellantis to take action and call me.
For myself I'm willing to buy a new truck at the same price with them, I just don't trust the model with the etorque and never will again, by the way its the 5th ram we bought and still trusting the brand
Here in Quebec Canada there's no Lemon law on cars
I call Stellantis, i call called RamCanada, and i told them the truck almost get us kill, that I want a buy back or something thatin can change my truck.they told me No... the truck is on a warranty , not to worry.... wowww. wasnt able to get anything from them, Stellantis..??
