EDIT: My problem wasn't physical the logic was messed up on my unit. Disconnecting the battery worked.
When I hit the power steps it would deploy the driver but not passenger side. After disconnecting the battery it deployed both properly AND behind my steering wheel it said it was getting deployed. I had similar problems after disconnecting the battery before.
It seems that the trucks radio has persistent memory (that lasts when power is removed) but the power steps have memory that is not persistent and they fight each other.
I was able to reproduce my problem.
Deploy steps in park, go into drive, hit button for steps (nothing will happen as you are in drive) open driver door and close (step will retract), go into park.Upon opening the passenger door the step will close and stay shut. The truck is stuck in some weird mode where it think's the passenger side is open or something as will not re-open from the door or the button inside.
I get the joy of getting added to the list for a 2022 1500 Limited's passenger running board just died on me.
Was working last week and now it doesn't engage.
I went under the truck and the motor doesn't engage, no heat no noise or vibrations, it's almost like the motor is completely fried or the wiring from the factory was dead and no longer works.
The connector is also very clean almost like new except a little dust same as the working driver side.
I checked and as the truck is only 2-3 months old from the factory both sides still have thick greese on the joints so there's no reason it would of been damaged by that and it's never tried to close with someone or something on it (it's probably only been engaged 20 times if even)
Mine sounds similar to yours. The passenger step quits occasionally, works fine not slow or showing obstruction or anything.
Then I get a fault saying the running boards are not available (drivers side works normal) and a fault saying the air suspension is not working. The air suspension works but it is not showing position on the instrument cluster- still shows position at the switch, still lowers at high speed and raises when I slow.
Passenger step doesn't do anything. After a week I took it to the dealer and on the way there it fixed itself - went out and back in and all faults cleared. It has done this twice, fixed itself on the way to the dealer.
This time I pulled up to get air in the front tire, left it running. While I was squatting down it honked at me 3 or 4 times, step deployed and won't go back up. I don't know if I mashed a button on the remote or what. We are out of town on a trip and have driven 600 miles or so with one step out.
Mine is a 2020 built in October 2019. My bumper to bumper warranty is expired and I dread what this will cost to fix.
It seems like a program issue rather than a hardware issue. When it fixes itself it is totally fine.