Uconnect Software Update Error

[RamKid2001]

I’ve been getting this error message and my dealership can’t “recreate it” which is so stupid how if something can’t be mimicked then they won’t fix it. Anyways I’ve attached the picture below, has anyone had any luck doing an update and fixing this on their own?

 

[liq001]

Same issue, did you get it fixed? Do you have the black screen issue? Mine does it randomly.

 

[djevox]

On my ‘21, I had that happen for a couple weeks and then the update magically worked. Starting yesterday, the same thing is happening to me right now on my ‘22. I don’t have an answer on exactly why this is happening, except for the guess of connection quality.

 

[New1500customram]

On my ‘21, I had that happen for a couple weeks and then the update magically worked. Starting yesterday, the same thing is happening to me right now on my ‘22. I don’t have an answer on exactly why this is happening, except for the guess of connection quality.

Same, yesterday. It started to update on its own then went to an error

 

[Ken2021Etorque]

Which update is it PR.39.9?

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