RAM AC poor performance TWITTER/FACEBOOK

[Sbroussard69]

PLEASE! All of you with AC issues I implore you to hit up RAM Trucks on BOTH Twitter and Facebook! My dealer performed the “TSB” update to appease me but my issues still remain. Today I posted on both Twitter and Facebook.
Please do the same! Collectively we may have a better chance at a permanent fix.

@RamTrucks There are a TON of us with 2019 RAM’s that are having AC issues. Your recent “TSB” fix did ZERO to resolve our problems. We are all collectively going to social media until a resolution is determined. FIX IT!
https://5thgenrams.com/community/threads/air-conditioning-performance.990/

 

[Sbroussard69]

PLEASE! All of you with AC issues I implore you to hit up RAM Trucks on BOTH Twitter and Facebook! My dealer performed the “TSB” update to appease me but my issues still remain. Today I posted on both Twitter and Facebook.
Please do the same! Collectively we may have a better chance at a permanent fix.

@RamTrucks There are a TON of us with 2019 RAM’s that are having AC issues. Your recent “TSB” fix did ZERO to resolve our problems. We are all collectively going to social media until a resolution is determined. FIX IT!
https://5thgenrams.com/community/threads/air-conditioning-performance.990/

I also have to add that I have TWO brand new vehicles. My 2019 Jeep Grand Cherokee’s AC will freeze you out of the cabin! My doesn’t my 2019 RAM do the same??

 

[James Cole]

I support this message.

 

[RamCares]

PLEASE! All of you with AC issues I implore you to hit up RAM Trucks on BOTH Twitter and Facebook! My dealer performed the “TSB” update to appease me but my issues still remain. Today I posted on both Twitter and Facebook.
Please do the same! Collectively we may have a better chance at a permanent fix.

@RamTrucks There are a TON of us with 2019 RAM’s that are having AC issues. Your recent “TSB” fix did ZERO to resolve our problems. We are all collectively going to social media until a resolution is determined. FIX IT!
https://5thgenrams.com/community/threads/air-conditioning-performance.990/

Hi Sbroussard69,
We do understand your frustration. If you, or any of your fellow forum members, would like to have a case escalated in regards to this A/C concern, please send our team a private message. Case escalations are used to track the volume of a concern as well as alert the appropriate parties.
Alex
Ram Social Care Specialist

 

[Cygnus A]

Hi Sbroussard69,
We do understand your frustration. If you, or any of your fellow forum members, would like to have a case escalated in regards to this A/C concern, please send our team a private message. Case escalations are used to track the volume of a concern as well as alert the appropriate parties.
Alex
Ram Social Care Specialist

PM Sent. This is a serious issue that needs to be addressed. I

 

[jwiley386]

I second this, being in Florida (this week specifically will be in the mid 90s) I struggle to get cold air within 2 minutes of starting truck and once its "cool" I still feel like it is not icy cold as a brand new truck should be..

 

[Sbroussard69]

Hi Sbroussard69,
We do understand your frustration. If you, or any of your fellow forum members, would like to have a case escalated in regards to this A/C concern, please send our team a private message. Case escalations are used to track the volume of a concern as well as alert the appropriate parties.
Alex
Ram Social Care Specialist

The drivers side center vent tends to be 8-10 degrees warmer than the passengers center vent. Many members seeing 58-60 degrees for driver and like 46-48 out of passenger center vent. As outside ambient temp rises the vent temps will rise some. If you shut off the heater core coolant supply, both vents will blow like 36-40 degree air approximately. So really, the AC is working. The chilled air is being heated back up because of internal heat diluting the cold air. There is internal blend door issues that is allowing heat to blend with chilled air from evaporator. Ram dealers should offer to add a heater core manual valve to act as a temporary fix for the summer as they determine a permanent proper long term resolution. Five minute fix with $15 in parts. ******* Alex from RamCares.....Please share this with engineers and management at Ram*******

 

[20RAM2O]

I support this message. Hopefully RAM will publish a fix and push it to the dealerships.

 

[jwiley386]

I did some investigating with my dealership and they are telling me another issue is the new environmentally friendly *refrigerant* that is being used lacks the ability to get the air ice cold.

From what I am being told, the new Rams are dependent on this new refrigerant and only designed for the use of this new eco-friendly refrigerant..

Can anyone confirm if this is true and if so are there any alternatives?

 

[KcRay]

I did some investigating with my dealership and they are telling me another issue is the new environmentally friendly coolant that is being used lacks the ability to get the air ice cold.

From what I am being told, the new Rams are dependent on this new coolant and only designed for the use of this new eco-friendly coolant..

Can anyone confirm if this is true and if so are there any alternatives?

Are we talking about engine coolant or in other words "antifreeze"?
Or are we talking about auto air conditioner refrigerant R1234yf? The engine coolant used would not affect the ac performance, and every thing I read about the new R1234yf auto refrigerant, shows it cools just as well or better than the older stuff. Not sure what your dealer is trying to tell you.

 

[jimk hunt]

I did some investigating with my dealership and they are telling me another issue is the new environmentally friendly coolant that is being used lacks the ability to get the air ice cold.

From what I am being told, the new Rams are dependent on this new coolant and only designed for the use of this new eco-friendly coolant..

Can anyone confirm if this is true and if so are there any alternatives?

Same coolant in every other new FCA (and others) car sold today, so that is not the issue. Dealers are reaching because they don't have an answer.

 

[jwiley386]

Are we talking about engine coolant or in other words "antifreeze"?
Or are we talking about auto air conditioner refrigerant R1234yf? The engine coolant used would not affect the ac performance, and every thing I read about the new R1234yf auto refrigerant, shows it cools just as well or better than the older stuff. Not sure what your dealer is trying to tell you.

Correct on your part, I had the wrong word there for sure. I agree with the comment below, sounds like a reach because they don't have an answer.. Just wanted to be sure that was no validity to the statement they told me.

 

[Jhill]

I did some investigating with my dealership and they are telling me another issue is the new environmentally friendly coolant that is being used lacks the ability to get the air ice cold.

From what I am being told, the new Rams are dependent on this new coolant and only designed for the use of this new eco-friendly coolant..

Can anyone confirm if this is true and if so are there any alternatives?

Yes that is true, BUT our experimenting shows AC freon system is working fine for most cases. The cold air is getting heated back up by the hot heater core, possibly a "blend door" that isn't closing all the way to block heat. To prove it, get a probe thermometer (like you check cooking meat to see if its done on barbecue) and see what both your AC center vent temps are reading on a warm day with AC on. Then carefully squeeze the "out" heater hose from water pump with vice grips or clamp of some kind (maybe protect hose with cloth/sock so not to damage it) then recheck the vent temps. Before Temps....You should see something like 58-60 left driver center vent, and maybe 46-50 out the passengers center vent...... After Blocking Coolant to Heater Core......both center vents are probably reading 36-44 range and close to identical. Prove it to yourself (but do at your own risk.) Harbor Freight sells special clamps that can squeeze hose off with minimal chance of damage. KcRay was our "pioneer" to first try this and has pictures in beginning of thread "Air Conditioning Hack" on how to install a valve available at many auto parts stores without cutting any of trucks hoses so you can always remove it without a trace. Like $15-$20 modification to get ice cold AC. This would make summer more enjoyable and buy time until Ram engineers come up with proper resolution

 

[PorBoy]

Add me please to the lack of ac people.

 

[Sbroussard69]

HIT THEM UP ON FACEBOOK AND TWITTER! PUBLICLY!

 

[Edwards]

More ammunition:

It's now over 90 in TX and while my AC is apparently working better than most, I turned it down to 65 yesterday. That temp setting, combined with the less than ice cold air, resulted in the eTorque Start/Stop no longer being active due to cabin cooling. The net is that with Ram's blend door issue causing the AC to not function as it should is now going to cost users MPG and wasted gasoline since Ram's start/stop cannot function as intended.

The warmer the AC is running "as designed" prevents the start/stop from activating as often, so clearly these systems are designed at cross purposes. How do we get the eTorque engineers to step up and get the AC engineers to remedy the situation.

Maybe someone can calculate the cost of this but it's another way to raise awareness.

 

[20RAM2O]

@RamCares are you tracking this thread?

 

[Jester19]

I too am noticing that my A/C does not appear to be cooling very efficiently in this warming North Texas heat.

 

[Sbroussard69]

More ammunition:

It's now over 90 in TX and while my AC is apparently working better than most, I turned it down to 65 yesterday. That temp setting, combined with the less than ice cold air, resulted in the eTorque Start/Stop no longer being active due to cabin cooling. The net is that with Ram's blend door issue causing the AC to not function as it should is now going to cost users MPG and wasted gasoline since Ram's start/stop cannot function as intended.

The warmer the AC is running "as designed" prevents the start/stop from activating as often, so clearly these systems are designed at cross purposes. How do we get the eTorque engineers to step up and get the AC engineers to remedy the situation.

Maybe someone can calculate the cost of this but it's another way to raise awareness.

Don’t forget to post this on Facebook/Twitter. Let’s make it public. Class action lawsuit if needed!

 

[Sbroussard69]

I too am noticing that my A/C does not appear to be cooling very efficiently in this warming North Texas heat.

Don’t forget to post this on Facebook/Twitter. Let’s make it public. Class action lawsuit if needed! That’s the point of this particular forum feed.