RAM BRAND VEHICLE ORDER TRACKING

[MidnightExpre$$]

Mine is missing parts too. Darn supply chain.

It’s about dang time they finally did this. Adding this direct update link couldn’t have taken much work. Now the RamChat people will be put of jobs.

View attachment 130207

I didn't even get a stock photo let alone one that is half there . . .

 

[HSKR R/T]

I didn't even get a stock photo let alone one that is half there . . . View attachment 130247

Well, it's been shipped. How are they supposed to take a picture of it?

 

[Dewey]

Does yours show an ETA date below?

 

[Tdmva21]

@Dewey where are you seeing that page? Your dealer I assume?

 

[Dewey]

@Dewey where are you seeing that page? Your dealer I assume?

Yes. He sends me a screenshot when I request info.

 

[jmt8706]

Awesome, thanks for this!

Check out my beautiful build within this message! Isn't she pretty! Apparently, I get different colored rims, no roof, no passenger doors, or a bed!

Thank God... "Image shown may not exactly match the purchased vehicle"

That's the new HFE weight savings edition.

 

[Dewey]

I like it. Now instead of annoying the chat agents a few times a day I just click on a direct link 20 times a day.

Whole lot less time typing the same info multiple times each chat.

 

[cevans6318]

give it a day before the system crashes with members checking the system every 10 minutes for a change in their status. LOL

 

[ManchuWarrior]

I noticed this morning the new tracker doesn't have a picture of your build anymore. For now, it's just a Ram logo.

 

[Tdmva21]

already miss the half built frankenstien truck picture. made me feel like it was in process until I noticed it was still in scheduling......

 

[Dewey]

Something’s obviously wrong with this tracker. 24 hrs later my truck still says…………

Estimated Delivery:TBD

 

[392DCGC]

Tracker might be a bit delayed. Mine shows in production still, but chat said it's in the shipping stage. Going to check with my dealer in the morning and see what code they have on their end.

 

[Dewey]

Tracker might be a bit delayed. Mine shows in production still, but chat said it's in the shipping stage. Going to check with my dealer in the morning and see what code they have on their end.

Oh great. It’s even worse than chat?

You would think they operate off the same system.

 

[Modstang]

Tracker might be a bit delayed. Mine shows in production still, but chat said it's in the shipping stage. Going to check with my dealer in the morning and see what code they have on their end.

How the heck did you order on 5/4 with a BS by 5/23??? I ordered mine from MD on 4/30 and not even close.

 

[392DCGC]

How the heck did you order on 5/4 with a BS by 5/23??? I ordered mine from MD on 4/30 and not even close.

I kept my build relatively simple with the goal of speeding up production, so that may have worked - Level 1, Night Edition, pano roof, BUG, TBC, and block heater. Or Stellantis likes me because I've bought over a dozen new vehicles from them in the last 5 years.

 

[392DCGC]

Tracker now shows my truck as built, pending shipping. The dealer checked this morning and said it was shipped to the Mopar customs shop, but he was a bit back and forth on trying to understand the information on the page. Chat said it was at the customs shop during the weekend, so I'm inclined to believe it's past that stage. Dealer said it could show up tomorrow, could show up in a month... just depends on transport availability. No WS yet though even though there's a link to it on the tracker - maybe it'll show up tonight.

 

[Dewey]

Tracker now shows my truck as built, pending shipping. The dealer checked this morning and said it was shipped to the Mopar customs shop, but he was a bit back and forth on trying to understand the information on the page. Chat said it was at the customs shop during the weekend, so I'm inclined to believe it's past that stage. Dealer said it could show up tomorrow, could show up in a month... just depends on transport availability. No WS yet though even though there's a link to it on the tracker - maybe it'll show up tonight.

Same exact status I’m in. Dealer says Custom Shop but chat and new RAM tracking on website says ready to ship with delivery TBD. I’m just glad it’s built.

 

[HSKR R/T]

Tracker now shows my truck as built, pending shipping. The dealer checked this morning and said it was shipped to the Mopar customs shop, but he was a bit back and forth on trying to understand the information on the page. Chat said it was at the customs shop during the weekend, so I'm inclined to believe it's past that stage. Dealer said it could show up tomorrow, could show up in a month... just depends on transport availability. No WS yet though even though there's a link to it on the tracker - maybe it'll show up tonight.

Delivery will definitely take at least a week. With the trucker shortages it takes over a week sometimes for vehicles to get from the railyards to the dealers.

 

[Dewey]

Looks like the missing parts were finally added to my truck. All is good now.

 

[RamRamBamBam]

Ordered my truck on the 10th of this month (May).

As someone who is very impatient, I cannot be happier that this feature is now available. I was dreading the next few months of not knowing what's going on.

I look forward to compulsively checking this page 5 times a day, every day