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Latest software

theblet

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I’ve done some reading in other threads, but most of the software discussion is about the 12” screen. Can someone confirm what the latest version is for the 8.4” Uconnect 4? The website says I’m all up to date, but doesn’t provide the latest version #. Supposedly my radio doesn’t get OTA updates. Just want to make sure I’m on the latest.

Thanks
 

troutman34

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Same question on upgrade version for 8.4 unconnect. I also can't determine what version of the software I have on my radio, even looked at other threads that said to go under APP settings. I installed the 8.4 and so it is not stock OEM.
 

RamCares

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I’ve done some reading in other threads, but most of the software discussion is about the 12” screen. Can someone confirm what the latest version is for the 8.4” Uconnect 4? The website says I’m all up to date, but doesn’t provide the latest version #. Supposedly my radio doesn’t get OTA updates. Just want to make sure I’m on the latest.

Thanks
Hello Theblet,

Please send us a PM with your VIN, we'd be happy to look into this further for you.

William
Ram Cares
 

theblet

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Got these pics from dealer mode. Waiting for ram cares to advise. Can anyone tell anything from these? The only date is the eq from 2018
733B7B7A-BA40-4254-855E-6E21D474F658.jpeg 052B8A34-E1D5-42EA-A6A8-76D17F247824.jpeg 984D1A7D-6429-4A6F-9AE2-341CAE79895D.jpeg
 

theblet

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Not much. They told me to make an appointment with the dealer. Haven’t done it yet because no one can tell me if I’ll have to pay.
 

Ratchet

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I'm in the same boat. Called Uconnect and said being the older version that I'm on, it won't receive the necessary over the air update. Dealer visit required. Most likely an hour charge. Call and ask your dealer. They may squeeze ya in.
 

theblet

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I was just gonna ask them if I have to go in for something else. It’s working so no rush
 

Polish Falcon

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My current application number / software version is USA-SBX-8.4-QR-39.6.0-20210405-Q0H4. I've been messaging with RamCares because my radio defaults to volume 15 for navigation, voice commands, and iphone, and if you lower it while the voice is talking it goes right back to 15 the next time it speaks. Today they told me that this is the current version but that an updated version is coming that may address this issue. Didn't say when though.
 

Jako

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My current application number / software version is USA-SBX-8.4-QR-39.6.0-20210405-Q0H4. I've been messaging with RamCares because my radio defaults to volume 15 for navigation, voice commands, and iphone, and if you lower it while the voice is talking it goes right back to 15 the next time it speaks. Today they told me that this is the current version but that an updated version is coming that may address this issue. Didn't say when though.
Same version for me as of yesterday.
 

Nstoolman1

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My current application number / software version is USA-SBX-8.4-QR-39.6.0-20210405-Q0H4. I've been messaging with RamCares because my radio defaults to volume 15 for navigation, voice commands, and iphone, and if you lower it while the voice is talking it goes right back to 15 the next time it speaks. Today they told me that this is the current version but that an updated version is coming that may address this issue. Didn't say when though.
Where and how did you pull that #/software from?
I went to the dealer page on my radio and did not see a similar format.
Thanks.
 

Nstoolman1

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Thanks. I did that and the dealer page came up. What I did not find is anything that came up in the same format as this USA-SBX-8.4-QR-39.6.0-20210405-Q0H4 found in post #11.
My FW/SW is 11.46.1
My EQ version says $54 also.
Thanks again.
 

theblet

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Mine didn’t say anything like that either. Even Uconnect support didn’t know what to do with my radio
 

Polish Falcon

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I sent @RamCares screenshots of the dealer mode display (you have to scroll down to see all the info) and they were able to help ID the software version.
 

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