Is my system getting updates

[jassim]

Hello everyone,,
My Ram is equipped with the 12' screen and I have never received any notifications that my Uconnect did or is about to do an OTA update. I check the website and put in the VIN and it says my system is up to date. So far the only update that I know about is when the dealership did my Amp update. apologies if this is in an older post.

 

[Sascwatch]

I think I’ve read that only the 2021 trucks are getting over the air updates. I haven’t gotten updates either.

You can check your software version by pressing the bottom two function buttons on your display at the same time, In my case it’s the media and backup camera button.

 

[LV426]

Apparently the website always states "Up to date", even when its not... 2020's seem to not get updates and Uconnect is useless with support/details as to why.

 

[brian42]

I don't have the 12" but it was over 2 years before I saw my first update.

 

[river rat]

bought my limited in feb 2020, had two OTA updates so far.

 

[LV426]

bought my limited in feb 2020, had two OTA updates so far.

So for the 12" right, what is the current SW version?

 

[RamVetUSMC]

Just purchased my truck 2 weeks ago so, new to this site as well. What's the URL for the website to check for OTA updates?

Thanks!

 

[LV426]

Just purchased my truck 2 weeks ago so, new to this site as well. What's the URL for the website to check for OTA updates?

Thanks!

Software Update for Uconnect® - Check For Updates

Check here to see if your Uconnect® system is due for a software update. Simply enter your vehicle identification number (VIN) to check for any updates.

www.driveuconnect.com

It'll tell you that you are up to date even if its not from what I understand.

 

[RamVetUSMC]

Yep - you're right, up to date. Thanks for the link, I'll check it from time to time.

 

[Idahoktm]

So for the 12" right, what is the current SW version?

Mine just updated last week.

 

[LV426]

Mine just updated last week.

View attachment 108800

Yeah, 21's seem to get updates. 20's nothing from what I have been gathering. That combined with Uconnect telling me there is a hardware problem with 19-20 UAX Radio leads me to believe the 20's will never get an update.

 

[brian42]

uConnect 4 has reached the end of its production life and is now a legacy system.

While it's not obsolete and a bajillion of us are using it, uConnect 5 is the current iteration of on-board software. Add the fact that it's a complete re-do instead of adding to what was already there in uC4 so there's no retro benefit for us uC4 people as it is not compatible with ours (software or hardware).

I would not expect much more than some patches to fix issues that are a hindrance (e.g. blue screen of death, frozen screen, etc.) and not address some of the annoyances that don't affect any safety or operation actions. It took over 2 years before I got my first update. I've had a couple this year and I don't really expect many more now that uC5 has hit the streets for RAM.

Just my .02

 

[LV426]

That's disappointing... Went with the 12" thinking it was the latest and greatest assuming it would be fully supported for several years because of how they where marketing this truck. Seeing that they bailed on it already should be a warning to uC5 owners.

 

[brian42]

The 12" is the latest and greatest. It was a heavy tax on the uC4 system to operate it which is why some of the features were curtailed that others have (vehicle health report, fewer SXM favorites).

uC5 will be able to handle running the 12" tablet much better so it should be a better overall product starting with the '22 trucks. It's great to have a big high resolution TV in your living room but if you have a crappy wi-fi signal (uC4) it's not going to be as cool as a high-speed direct cable hookup (uC5).

Not long ago I had a nice TV. It would play my old DVDs just fine. When I finally upgraded to a nice high-scale (UHD) TV my DVDs looked like garbage on the new TV (even maxing out the upscaling on my DVD/Blu-Ray player) so I had to scrap all of my DVDs. You can only upgrade parts so much until you have to re-establish a baseline. I feel that's what Stellantis did with the 12" screen. They rushed to get the 12" out for the 'all-new' 5th gen in 2019 even though uC4 wasn't designed around running a split-screen tablet.

I look at it this way: uC3 was SD, uC4 is HD, and uC5 is UHD.

**Update: Corrected uC5 release to '22 MY**

 

[RamVetUSMC]

uConnect 4 has reached the end of its production life and is now a legacy system.

While it's not obsolete and a bajillion of us are using it, uConnect 5 is the current iteration of on-board software. Add the fact that it's a complete re-do instead of adding to what was already there in uC4 so there's no retro benefit for us uC4 people as it is not compatible with ours (software or hardware).

I would not expect much more than some patches to fix issues that are a hindrance (e.g. blue screen of death, frozen screen, etc.) and not address some of the annoyances that don't affect any safety or operation actions. It took over 2 years before I got my first update. I've had a couple this year and I don't really expect many more now that uC5 has hit the streets for RAM.

Just my .02

Newbie here.... I've searched around for the answer, but now luck. Do I have a uC4 or Uc5?

 

[Idahoktm]

Newbie here.... I've searched around for the answer, but now luck. Do I have a Uc4 or Uc5?

You have 4, assuming your signature is correct. UConnect 5 was released with the 2022 models.

 

[brian42]

Newbie here.... I've searched around for the answer, but now luck. Do I have a uC4 or Uc5?

You have 4, assuming your signature is correct. UConnect 5 was released with the 2022 models.

Yes, my bad. 2022 for uC5. I corrected my post above.

 

[Rlaf75]

I just bought my 21 at the end of June and I got 1 update a few weeks ago.

 

[JF19Longhorn]

I didn't see the update process, nor did I 'approve' an update.. but when I got in my truck yesterday all my presets were gone.

 

[Rlaf75]

I didn't see the update process, nor did I 'approve' an update.. but when I got in my truck yesterday all my presets were gone.

Are you sure it was an actual update? When I did the update I never lost anything. Everything was the exact same as before. In fact, I dont even know what the update actually updated because nothing appears different and everything is normal