I’m trying to figure out what the problem is. I have a iPhone 12 Pro Max that won’t charge wirelessly. The red light comes on. If I log onto the phone and put it on the pad then the blue light will come on but a few seconds later the red light will be one. I’ve tried restarting the phone and they didn’t help. I also tried without the case and it still didn’t work. Has anyone had this problem and fixed it?