In the last week my truck developed an annoying rattle/squeak when driving the truck. I found that it was coming from the headliner (If you push on the headliner you can duplicate the noise). I thought it might be related to the cold outside temperatures (it has been below zero lately). I took it to the dealer and the service writer immediately said that it was not normal. They researched it on the FCA website and found that it is a known problem caused by the headliner clips. Ram has an updated coated clip that was made to correct the problem. They ordered them and will install them next week which requires dropping the headliner.
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Headliner Rattle
- Thread starter sactruck
- Start date
Doxmia
Active Member
Thanks for the info, I've noticed it as well. Do you happen to have a recall number or something I can provide my dealer?
I have the same issue, dealer said headliner was not installed properly and needs replaced. They ordered one but factory sent wrong one. I was then told they are backordered until July. Dealer had truck for two weeks. Also, they have to remove windshield to replace the headliner.
I don't know if it has a recall number, but the service writer looked it up on a factory site they had access too and immediately found reference to the problem. The coated clips are available for next day delivery. They had to order a package of 10 and they thought it only takes 2 clips for the repair. The truck is going in on Wednesday for the repair and I will have more information then.
Thanks for the clip info. You can pull down on the headliner through the sunroof opening and separate it from the cab of the truck (velcro). Once separated, you can slide out the old clips with your fingers. I do not see a need to remove the headliner just to replace the clips, especially if it requires removing windshield. Clip replacement is a 5 min or less job, with headliner in place
TruckDriver
Ram Guru
If you can post the part number or service description from the invoice that would be very helpful and I'm glad they looked up the issue! I'm having the same issue with the area above the center lights (clicking/ticking/rattle type sound). I'd like to go to the dealer well armed with info.
*edit - @sactruck was that at the EG automall by chance? just taking a clue from your user name - figure i'll go to the same service advisor to make life easy haha. Thanks!
I brought the truck in to have the headliner rattle/squeak fixed today. They estimated the repair would take 1.5 hours to repair. It actually took 3.5 hours to take the headliner out to make the repair. The rattle/squeak is fixed. The repair order states "Customer states headliner squeaks over bumps and/or when pushed on. See star case S1823000051, clips here. Verified concern, found star case related to concern. Dropped headliner and replaced clips as per star case, tested for squeaks again, none found. Returned to customer". The part number for the updated star clips is 6512498-AA
wildh24
Ram Guru
- Joined
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Yep! Same thing for me. I ended up stuffing some dense closed cell foam in from the door side. Seems to have stopped it for now.
Last edited:
The_Chemist
Well-Known Member
Here is a picture of the current Velcro clips. My headliner ticks and clicks as well. As you can see, my trucks clips don't even line up correctly. When i looked up part number 5612498-AA, it was called a nut. Brass sort of looking thing.
5thGenRubyRed
Member
My headliner was squeaking in the front by the sunroof controls. Brought it in, service said there was a "Bulletin to replace the rear clips" they had the truck for 4 days since the clips had to be ordered. After taking it home, I still had the squeak. Brought the truck back the next week, another 4 days and they replaced the front clips, "due to damage when the truck was built" entire headliner was dropped. Problem is now fixed.
The_Chemist
Well-Known Member
Wow. Did the dealer cause any damage when repairing the headliner clips? Any greasy fingerprints anywhere, tears marks etc.? My worst fear is that the dealer will ruin more stuff when trying to fix one problem... I'm afraid to take my truck in for the headliner issues and the loose rolling bolt sound in my dash...
The tech took his time (3.5 hours) and did not damage anything when repairing my truck. The truck is fixed and I am happy.
5thGenRubyRed
Member
No issues, they told me they even replaced the consol with the sunroof controls. Bran new. Hard to tell since the truck was barely 2 months old when I brought it in. So I'll take there word on it.
I too had a squeak coming from the center overhead console area when I first purchased my truck a year ago. I popped my head through the sunroof opening to get a good look, wiggled the console and saw where some dry rubber materials associated with the headliner itself was rubbing on the metal roof of the cab creating the squeak. I also noted that the headliner backing is hard black plastic. Because of this, I decided to spray a thin film of WD-40 onto the edge of the dry rubber. I then wiped out the excess from the top of the headliner. I was not worried about bleed through because of how the headliner is made. It’s been a year now, and I’ve never heard the squeak again. Hope this helps.
Just coming across this thread now. My truck has developed a creaking/squeaking/ticking noise in the headliner around the speakers. If you press on/around the speakers it duplicates the noise. I'm hoping the clips mentioned in the star case above helps to resolve the issue. Curious if anyone else has had this issue. I had my rear window replaced a few weeks ago and it's started ever since. Not sure if they removed the headliner to replace the rear window or not (maybe to disconnect, reconnect defrost wiring?). Or maybe it's just a coincidental timing.
Le_Slacker
Ram Guru
I'm getting this noise, and I can control it with pressure on the passenger side of the overhead sunroof control.....
for now, a folded fuel receipt jammed between that plastic and the headliner eliminates 99% of that annoyance... hoping I can do a better fix to either avoid the dealer having to deal with this, or to hold me over until dealers have more time/parts for this stuff
for now, a folded fuel receipt jammed between that plastic and the headliner eliminates 99% of that annoyance... hoping I can do a better fix to either avoid the dealer having to deal with this, or to hold me over until dealers have more time/parts for this stuff
