Won’t fix the issue, there is both a TSB out there for a software update and, in some cases (like mine), you’ll need a new camera module. It will come back intermittently. New camera module is apparently an update to a flawed run of installed cameras.Selecting camera icon just showed a blank screen, as does shifting to reverse.
Disconnected battery for 5 minutes, seemed to fixed the problem. Hopefully it doesn’t reoccur.
Just posting in case it happens to someone else
Just as an update, I had to make 2 trips to the dealership before they would agree to replace the camera and the harness. Now that it's replaced, the backup camera has been working perfectly for a few days. I have yet to drive through a carwash, so the jury may still be out on the final status.Well, this morning there was a heavy dew...camera was blue screen again. By this afternoon, once dry, it was working again.
I have a service appointment scheduled for tomorrow morning. Prepping for the Dealership 2-Step, but hoping for the best.
I think you’ll want to press for the camera module to be replaced. That seems to be the only surefire fix. Mine has had zero issues with the camera or the radio since the replacement of my camera last week, even with rain and high humidity.I just had this happen this morning. I turn on my radio and it cuts out every 3 seconds or so. Put the truck in reverse, back up camera BSOD (Blue Screen of Death). It has been raining and misting for the past couple days here in Savannah. Hmmmmm