Thanks. I've done that several times just driving down a major highway so it should have downloaded whatever it needs. I'll mention it to my service advisor. My Off Road engine tempMine did that early on. If I understand correctly, the Uconnect box needs to download a "certificate" from Stellantis' server. Network geeks will know what that means. In order to do this, it needs to be turned on for something like 20 minutes, sitting somewhere that it can see its satellite network. Dealer may also be able to do it by wired connection to their computer. Not to be confused with a similar message that says the Uconnect box battery requires service. Mine did that too, later on, and dealer replaced the Uconnect box to fix that.
Not running, just "on" is the way I interpreted it.Thanks. I've done that several times just driving down a major highway so it should have downloaded whatever it needs.
Were you able to get your issue resolved? Mine is doing the same thing and I have taken it to the dealer with no resolution.This message has been popping up over the last few days. I will be making an appointment, but curious if anyone else has been it?
View attachment 131591
It hasn't come back but the dealer said there were no updates for the UConnect. I guess it fixed itself. More likely it is waiting for the stars to line up.Were you able to get your issue resolved? Mine is doing the same thing and I have taken it to the dealer with no resolution.
Johnstclair,I just had the same message co.e up on the rebel I just bought I called the dealer and they are ignoring me, I just got the truck a few days ago
I just picked up my 22’ 1500 Laramie from the dealer for the 4th time trying to get this corrected and the message popped up as soon as I cranked it. I went back in and was told I needed to call Customer Care and open a case. Has anyone had any luck getting a permanent fix for this?This was a problem for me as soon as i took ownership of my 2022. I had an open case for months with any connected feature not working such as wifi, SoS, etc. I took it in three times to be looked at with the first two being told it will update on its own, and then finally after the third time a senior tech said there is an hardware issue since the radio was not taking the assigned update for my VIN, which I guess proved to them I needed a new TBM. They ordered me a new TBM, and replaced under warranty, now I've since received a couple updates and all is good.