Air suspension keyfob entry exit

[Dkwatts1522]

Has anyone had an Issue with the entry/exit mode with the keyfob? Mine seems to only work about half the time. Push keyfob button twice then lights flash and sometimes it does nothing other times it lowers? I only use it when showing people the truck. It is concerning it seems to only work half the time. Maybe I am doing something wrong?

 

[Edwards]

I recommend downloading the pdf version of the manual so you can search on it. Under Keys (not air suspension), there is this nugget:

The following conditions must be met for the vehicle to lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.

 

[greatrush2112]

When lowering to entry/exit mode with the key fob, should there be a noticeable noise coming from the rear of the truck, or should it lower silently? I definitely hear a mechanical noise. Just wanted to know if that’s normal.

 

[202snowman]

Has anyone had an Issue with the entry/exit mode with the keyfob? Mine seems to only work about half the time. Push keyfob button twice then lights flash and sometimes it does nothing other times it lowers? I only use it when showing people the truck. It is concerning it seems to only work half the time. Maybe I am doing something wrong?

Mine works intermittently also

 

[Edwards]

When lowering to entry/exit mode with the key fob, should there be a noticeable noise coming from the rear of the truck, or should it lower silently? I definitely hear a mechanical noise. Just wanted to know if that’s normal.

Do you think it might be the compressor? It is a sealed system so any raising or lowering involves moving gas from tanks to struts or vice versa.

 

[Edwards]

Mine works intermittently also

I still go back to the "conditions" that must all be right. One of them is "battery charged" but we don't know what that voltage level is. If your battery is just below that, you'll get no action.
I am hoping the eTorque system will eliminate the battery voltage from the AS and remote start equations since the eTorque battery is supposed to recharge the 12V battery.

 

[AZOutdoors]

Mine does the same thing. The lights blink 8 times and then it does’t move. Does this about half the time.

 

[Edwards]

I wish the "smart" center cluster could be put into nerd mode where it would tell you the offending condition. Would make our lives easier in figuring out why it won't behave.

 

[4sallypat]

This is good info to know!

 

[Accountant]

When lowering to entry/exit mode with the key fob, should there be a noticeable noise coming from the rear of the truck, or should it lower silently? I definitely hear a mechanical noise. Just wanted to know if that’s normal.

I believe it is the compressor. I also hear it for no reason sometimes when I’m outside. Probably just self correcting itself and reminding me it is there lol.

 

[borant]

I do remote engine start first and then suspension button on remote. It always works when engine is running.

 

[ExcursionDiesel]

Try "waking up" the truck by pushing a button once (lock or unlock) before attempting to lower it. My Jeep Grand Cherokee had the same issue with the remote rear hatch. It worked consistently after owners learned that the CPU in the GC goes to sleep to save the battery and waking it up before double clicking the hatch button did the trick. The Jeep sleeps after 10 minutes. That made it seem intermittent. Worth a try.

 

[Edwards]

I do remote engine start first and then suspension button on remote. It always works when engine is running.

That leads me to believe it is an overly sensitive battery voltage preventing a remote lowering. Here are the conditions (assuming you're not doing the boneheaded #1):
• The vehicle must not already be in Entry/Exit (Park) ride height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.

Although @ExcursionDiesel makes an interesting point. I'll have to try that.

 

[Cmerkert]

Does anyone know if you're able to lower the vehicle to the entry exit height as you're pulling up to your driveway or into a parking space. It would be nice for it to start lowering as you're pulling in so that way by the time you turn off the ignition and are ready to leave it's already been lowered. Otherwise it seems you have to wait 10 seconds for it to finish lowering witchwood make it not often used. oh and then can you confirm the same when you leave do you have to manually raise it to normal level or will it raise automatically on its own? I think I read somewhere that about 50 miles per hour in raises to normal driving mode earlier can someone just confirm that part also

 

[SpeedyV]

Does anyone know if you're able to lower the vehicle to the entry exit height as you're pulling up to your driveway or into a parking space. It would be nice for it to start lowering as you're pulling in so that way by the time you turn off the ignition and are ready to leave it's already been lowered. Otherwise it seems you have to wait 10 seconds for it to finish lowering witchwood make it not often used. oh and then can you confirm the same when you leave do you have to manually raise it to normal level or will it raise automatically on its own? I think I read somewhere that about 50 miles per hour in raises to normal driving mode earlier can someone just confirm that part also

Yes, you can lower the truck at low speeds (such as when entering a parking garage). I can’t remember the second part (what speed the truck rises on its own, if any).

 

[ExcursionDiesel]

Does anyone know if you're able to lower the vehicle to the entry exit height as you're pulling up to your driveway or into a parking space. It would be nice for it to start lowering as you're pulling in so that way by the time you turn off the ignition and are ready to leave it's already been lowered. Otherwise it seems you have to wait 10 seconds for it to finish lowering witchwood make it not often used. oh and then can you confirm the same when you leave do you have to manually raise it to normal level or will it raise automatically on its own? I think I read somewhere that about 50 miles per hour in raises to normal driving mode earlier can someone just confirm that part also

You can lower to Entry/Exit at speeds below 15 mph (I think). The truck automatically raises to AERO mode (the next lowest setting) above that same speed. The truck will lower from Normal to Aero above 50 mph if the option is enabled through the display.

 

[Cmerkert]

I think it's 15 mph.
Not 50 like voice to text typed in my earlier post. Lol

Sent from my Pixel 3 using Tapatalk

 

[Ss69nielsen]

Did anyone ever find a "fix" for the intermittent key fob working for entry mode? I'm having the same issue.

 

[RamCares]

Did anyone ever find a "fix" for the intermittent key fob working for entry mode? I'm having the same issue.

I'm sorry to hear that you are experiencing this, @Ss69nielsen. If you are not able to determine a solution based on suggestions from fellow forum members and you decide to address this with your dealer, please be sure to let us know via PM!

Mark
RamCares

 

[Willwork4truck]

Just to get this right, when entering a parking garage with a 6’6” height, in order to lower the suspension, there’s a toggle switch to use? I thought I would scrape the roof on the one I parked in...

I saw the “entry-exit” reply above however didn’t know I could use it while moving.