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Sorry, don't mean to be negative but what makes you guys think FCA will fix this? I filed a case and the response was "operating as designed". That response doesn't sound like "we're working on it".
Same thing going on with my climate control system. This morning it was 66F outside, have the system set on A/C (not auto) at 66F fan speed on 4.
Drivers side vent is blowing cool air and passenger side vent is blowing warm air. Both pass and driver climate sync at 66F.
Worse climate control...
Here's the link to the info for arbitration - I'm probably going to go that way if I can get FCA to provide a written response to the letter I sent.
https://www.mopar.com/en-us/lemon-law.html
Can you extend the cell width for VIN? - Needs to be at least 17 characters. Thanks
Can this be posted so that it comes up everytime some accesses the forum subject?
Guys - I suggested this before and still think it's valid to get some factory attention. We need a central file or location where anyone with the A/C issue can list their VIN. Doing so would help show how wide spread the problem is. Possibly get some action.
I have the same issue and also had a case#. Today I found the case has been closed, the last I heard is operating as designed. I believe this is BS and am also frustrated with having bought a 55K vehicle that has poor A/C performance. Please let me know how you intend to "turn the heat up on...
Thoroughly documented the visits and findings relevant to the poor performance of the A/C. Sent in to RAM Cares(?) have Case # - Did not get a written response but was told again via phone call, that the A/C is operating as designed. This is the biggest bunch of crap. I submitted the...
Guys - would it help to start a list of VINs with this problem? Make a central location where you can enter your VIN if you have this problem? We might start to see more and more as the summer gets going. An ever growing list of VINs might be something Chrysler would pay attention to.
I did this and didn't really get anywhere, but it did get a case number established. They came back and said it was "characteristic of the vehicle". They also stated there were "no related cases or concerns". My case number was 101461459, maybe if they get enough complaints referencing other...
I hope it works. I would not have bought this truck if I didn't like it. There are a number of things I really like ,but this ac issue is clouding the positives. The dealer experience and the factory input doesn't make me feel like a valued customer.
You know, my truck has this problem. Less than 4000 miles. Personally I think it is inherit of the design. FCA engineers screwed up and won't admit it. I appreciate that with a modification you can get reasonable temps from the unit. But, why would you accept this to be the resolution on a...
So, I went to pick up my truck yesterday and had a discussion with the Service Manager who has been involved with the A/C issues.
He has had conversations with the Area Technician as well as with the Technical Assistance Factory representative for the Engineering group.
The area technician has...
Service manager did acknowledge the document but blew off the high pressure difference with the statement that "it's the same document they have been using for the last 10 years". My truck has now been at the dealer since Monday 13th, all conversations are filled with statements about...
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