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You might be right. I think a lot of dealers don't see individual issues/people as a big concern but getting someone higher up the food chain involved with having to deal with an attorney might expedite the process, just sad you have to resort to that on a brand new vehicle that i'm sure arrived...

Worst part is the sales manager from the dealership I actually purchased my truck from reached out to me and said they've tried to get ahold of them for about a week and they won't return phone calls or email back so they gave me their number and said i could try to call them myself and see if...

Unfortunately i too can relate to fit/finish issues and dealer damage. My local RAM dealer that i normally deal with didn't have a Bighorn on their lot that had the options i wanted (Pano roof/Alpine/Nav) so they DX'd one in from a dealer in Maryland. I signed the papers that night before seeing...

Actually that's where the Ceramic Coatings really come through, the CSU 9yr is temp rated from -40 degrees Celsius to +250 degrees Celsius. There are probably hundreds of different brands/companies that sell/make/distribute Ceramic Coatings and they all vary in terms of quality, durability and...

I actually own a detail business and use Gtechniq's line of Ceramic Coatings (Including their 9 year CSU), if anyone has any questions about ceramic coatings in general just let me know, happy to help. As with most things 90% of how it holds up is in the prep work. I purchased a new 19 RAM a few...