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I have GatorTrax bed cover that is essentially the same as Retrax ( I have owned both). I like the fact you can roll it an lock it in any position for hauling larger items if needed. The canister does take up some room but for my needs, works well.
Welcome from another GM guy that made the switch. I traded my 18 GMC Sierra Denali on my 2020 Ram with similar story to yours. Was looking to trade on AT4 but test drive the RAM and was sold for the reasons you mentioned. Good luck and enjoy your new ride.
Very nice looking set up... I went with the same Nitto tires but 285 65 20 which is same 35’ height, just 11.5 wide on 20x9 +1 Fuel Diesel wheels. Haven’t seen any mileage loss but I only have 2300 miles on the truck and it’s remained around 15mpg...
All reasonable explanations from the servicing dealer... I too would go with your gut as stated above... We use to buy used vehicles without knowing all that Carfax tells us today and my gut never got me into a truly bad situation, so trust yours I say.. Good luck with whatever direction your go.